In accordance with our obligation under Section 36 (1) of the German Consumer Dispute Resolution Act (VSBG), we declare that we are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board as defined in Section 2 VSBG.
In accordance with our obligation under the Regulation on Online Dispute Resolution in Consumer Matters, we point out that the EU platform for out-of-court online dispute resolution can be accessed at the following link: http://ec.europa.eu/consumers/odr/.